Fobtec online shopping|Privacy Policy
 
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Privacy Policy

Welcome to fobtec.com website. FOBTEC is an Egyptian company and is part of Future of Business for Systems and IT services. In FOBTEC we respect your information and how we use it, if you want to learn more please continue reading the topic.

Privacy Policy explains how we collect, use and under certain conditions disclose your information. This privacy policy will explain the necessary steps we have taken to secure your information. Finally, this policy will explain your options regarding the collection, use and disclosure of your information.

Data protection matter to us to strength the trust bond between us and we will process it in manner that is set out in this privacy policy.

We will only keep your information as long as it is required by the law or as relevant it is for the purpose it was collected for.

You always can visit the site and browse anonymously (without providing any information). During your visit you will remain anonymous and we cannot collect any information under any means unless you have an account with us and you are logged in. Below detailed topics about privacy policy.

1- information we collect

We may collect different pieces of information if you want to place an order for a product on our website.

We collect, store and process your data to let your order proceed on fobtec.com and any possible action later to provide you the best service we can. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

Furthermore, we will use your information provided before to manage your account, verify and carry out financial transactions related to the payments you did on our websites. We will also use this information to improve content and the layout of the pages viewed and customise the websites for different users and send relevant information for different marketing campaigns. If you want to go out from our mailing lists, you can do this at any time.

We may pass your information to third party to make delivery of the order for you such as our delivery couriers.

Your order details may be stored with us for further needs but for security reasons we cannot directly retrieve it. However, you will have the access if you log in to your account on our site. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Other uses of your information

We may use your information for feedbacks and market research. Your information is anonymous and will be used only for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or polls will not be sent to any other parties. We will disclose your information if necessary when you take part in competition.

We may also send you other information about us, the Site, our other websites, our products, services, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Friday nor Saturday, nor (ii) a public holiday anywhere in Egypt) of receipt of your instruction we will stop to send you information as you requested. If your instruction is unclear we will contact, you for more clarification.

By completing an order or signing up, you agree to receive a) emails associated with finalizing your order, which may contain relevant offers from third parties, and b) emails asking you to review FOBTEC and your purchase and c) promotional emails, SMS and push notifications from FOBTEC. You may unsubscribe from promotional emails via a link provided in each email by clicking on unsubscribe. If you would like us to remove your information from our database, unsubscribe from emails and/or SMS, please email Customer Service email address by country.

Competitions
For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.

Third Parties and Links
We may also pass your details to our agents and subcontractors to help us with any of our uses of your information set out in our Privacy Policy. For example, we may use third parties to support our order deliveries, to help us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The website may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

2- Cookies

The acceptance of cookies is not a requirement for our visitors. However, we would like to point out that the use of the 'basket' functionality on our website and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the website and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognise your IP address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the website. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site and their impressions towards it. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

3- Security

Our role is to protect your data, so we placed appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect information through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. While we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

4- Your rights

If you are worried or concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.